At cucu100, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document transparently explains how we collect, use, protect, and respect your personal data.
All your personal information is stored on servers protected by 256-bit SSL encryption and multi-layered access controls. No unauthorized party can access your data.
Cucu100 players have the right to review, update, or request deletion of their personal data at any time. We fully respect your right to control your data.
Your data will not be sold, rented, or shared with any third party for marketing purposes without your explicit prior consent.
All financial information and payment transactions are processed through industry-standard secure channels. Your bank card details are never stored in our system.
Your gaming session data is used solely for platform improvement and internal statistics. Personal game records are not shared publicly.
You are free to opt out of marketing communications at any time through your cucu100 account settings, with no impact on core services.
Important Note: By using the cucu100 platform, you agree to the collection and use of information as described in this Privacy Policy. Please read the entire document carefully.
Cucu100 ("we", "Platform") is committed to protecting the privacy and personal data of all users who register and use our online entertainment platform at cucu100.pro. This Privacy Policy is prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices in user data management.
This document details the types of data we collect, why we need it, how it is used, who it may be shared with in very limited circumstances, and the security measures we take to keep your data safe at all times. We also outline your rights as a cucu100 player regarding your own personal data.
This policy applies to all information collected through cucu100.pro, our mobile app, and all official communication channels, including customer support email and live chat.
During the registration process, platform usage, and compliance with KYC procedures, cucu100 may collect the following categories of data:
| Data Category | Example Information | Requirements |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad number | Mandatory (KYC) |
| Contact Information | Phone number, email address | Mandatory |
| Financial | Bank name, account number (last 4 digits), e-wallet | Mandatory (withdrawal) |
| Technical | IP address, device type, web browser | Automatic |
| Platform Activity | Game records, transaction history, game preferences | Automatic |
| Communications | Live chat records, support emails | Where applicable |
We only collect data that is strictly necessary for the stated purposes. cucu100 does not collect sensitive information such as biometric data, medical records, or religious beliefs unless specifically required by law.
Your personal data is collected through the following methods:
All data collection is carried out lawfully and transparently. We do not collect your personal data from third-party sources without your knowledge, except for specific identity verification purposes.
Cucu100 uses collected personal data solely for lawful and permitted purposes, including:
We will not use your data for any purpose not stated above without first obtaining your additional consent.
Cucu100 does not sell or rent your personal data to any third party. However, in very limited and specific situations, we may share your data with:
All third parties working with cucu100 are bound by strict data protection agreements and are only permitted to use your data for the specific purposes outlined in those agreements.
Cucu100 invests seriously in security infrastructure to ensure your personal data is always protected. The security measures we have implemented include:
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure against all cyber threats. We encourage players to also take personal security measures, such as using strong and unique passwords and never sharing your login credentials with anyone.
Cucu100 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies:
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect some functionality on the cucu100 platform.
Under Malaysia's Personal Data Protection Act 2010, you have several important rights regarding your personal data held by cucu100:
You have the right to request a copy of the personal data held by cucu100. We will provide this information within 21 business days.
If your data is inaccurate or outdated, you have the right to request that it be updated or corrected. Contact our support team with relevant proof.
You may request the deletion of your personal data. Such requests are subject to our legal obligations to retain certain records for specified periods.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, via your account settings or by contacting us.
In certain circumstances, you may request that cucu100 restrict how your data is processed while a dispute or complaint is being investigated.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider, should you choose to do so.
To exercise any of the above rights, contact our privacy team via email [email protected] or via the platform's live chat. We will process your request within a reasonable timeframe.
Cucu100 retains your personal data only for as long as necessary to fulfil the purpose of collection or as required by Malaysian law. Our general data retention guidelines are as follows:
When data is no longer needed and there is no legal obligation to retain it, cucu100 will securely delete or anonymise that data.
The cucu100 platform is restricted to users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we discover that personal data of someone under 18 has been collected without our knowledge, the account in question will be closed immediately and all related data will be deleted.
If you believe your child under the age of 18 has registered on our platform, please contact us immediately at [email protected] and we will take immediate action.
Cucu100 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. The "Updated" date at the top of the page indicates when this Policy was last reviewed.
For significant and material amendments, we will notify active players via their registered email or in-platform notification at least 14 days before the changes take effect. Continued use of the cucu100 platform after the amendment date constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this page periodically to stay informed about how we protect your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how cucu100 handles your personal data, please contact us through the following channels:
For more information about your rights under the Personal Data Protection Act 2010, you may refer to the official resources of the Department of Personal Data Protection Malaysia. For enquiries related to Terms and Conditions or Responsible Gaming, please visit the relevant pages on our platform.
Register today and enjoy over 500 games on a platform that prioritises data security, fair play, and the best gaming experience for players in Malaysia.